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Biz Tip

07 / 02 / 2015
Party with Donna Bella Hair

party with Donna Bella1

We’ve all heard of tupperware parties and those body wrap parties. But have you thought of a Donna Bella Hair party? If you’re a stylist coming into the hair extension industry, this would be a great way to introduce yourself to potential future clients. If you’re a seasoned hair extension stylist looking to increase your income, this is a great way to share your services. There are several ways to approach something like this, but we thought we would share the quickest and easiest ideas for your Donna Bella Hair Party.

Clip-Ins are obviously a great way to introduce a person who has never thought about wearing extensions. Even though you have nothing to do with the installation, you can certainly offer custom coloring services, a custom cut, or custom blending for each set of Clip-Ins. Clip-Ins will be your secret money maker.

Tape-Ins are just a good idea for a hair party in general. If you’re doing a demo party, you can install them on the spot since they don’t take much time. We also suggest using the Funky colors to install a few pieces as highlights at your demo party, or even at a little girl’s birthday party—with the consent of her parents, of course.

If you partner up with a makeup artist you can also host a makeover party, which could take longer, but can also provide your guests with entertainment while they wait to be next. Of course, if you’re taking on something like this, keep the group small. You don’t want to be there all day. These types of parties are a great way to get some really good before and after pictures to show off your work on social media, plus a great way to promote your work through word of mouth.

We’d like to help you plan your own Donna Bella Hair Party. If you need ideas or have any questions, please ask!

 

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Hair Extension News

06 / 25 / 2015
When Should I Double Bead?

doublebead

Another common misconception of the I-Link method is double beading. The straight answer is you should never attach more than one bead to the I-Link tips. We’ve heard some clients and stylists suggest this, it’s not a very good idea. Not only are you wasting beads, time, and money, you’re also looking at an unhappy client that’s in constant discomfort which sometimes leads to breakage. Most of the time this is suggested when the I-Links keep slipping. So of course, we have a solution for that.

If you’re familiar with Donna Bella’s I-Link method then you know we offer 3 types of different beads. Each bead is designed to accommodate a different hair type. If you’re experiencing slippage, 2 beads is not the solution. It could be that you need to switch to a different bead type for your client’s hair type so here are the different beads we offer and what hair type they are meant for:

Flared: Is the go-to bead for clients that have fine, thin hair because they reduce the strain on the strands for their hair type.

Grooved: Made out of aluminum, these beads have tiny grooves on the inside of each bead. These grooves interlock with each other when the bead is closed,  reducing slippage.

Silicone: Perfect for any hair type, this bead is gentle but will still the hair in place securely without a worry for slippage.

donna bella beads

After trying all 3 different beads to no avail, it could also be that your client is not the ideal candidate for the I-Link method but rather the Kera-Link or Tape-In method instead. Double beading, again, is not the solution.

Have a question? Ask away in the comment box below!

 

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Ask Donna Bella

06 / 19 / 2015
Too Close for Comfort

too close for comfort

Since we’re on our I-Link series, let’s clear up another misconception about I-Link Hair extensions, shall we? As we scroll through social media, we see a ton of amazing work and mind-blowing creations made with Donna Bella Hair extensions, and, once in a while, we’ll come across a picture that makes us want to reach out and give a stylist a few pointers. So here’s our next pointer to keep in mind when installing those little micro-bead hair extensions: do not get too close to the scalp. Always place the bead about a quarter of an inch away from the scalp. Pictured above: the 2 on the left are incorrect.  The 2 on the right are the correct way of I-Link placement.

Some stylists think that the closer they get to the scalp, the better the beads will hold because they’re tightly secured. This is actually FALSE. Placing the bead too close to the scalp will not only be extremely uncomfortable for your client, it can also potentially cause breakage. Because the bead is placed too close to the root of the strand, there’s a lot of pressure there from the weight of the bead. All it takes is one stroke of a brush and you’re looking at breakage.

Another reason you should not place the bead too high up on the hair is because you won’t have that 360 degree movement that I-Links are used for. It’s harder to place the I-Links without waterfalling if you place the bead too high. If you drop the extensions slightly, you can install them at a better angle to get a more natural look.

The discomfort from having the bead placed too close to the scalp can cause little red bumps that form on the scalp when it’s too tight. If your client is complaining about discomfort after 24 hours, you should definitely check to see if you’ve placed the bead a little too close. If you have, you’ll need to unclamp the beads and give them more space. That’s why, as a rule of thumb, always leave a quarter of an inch of space.

To learn more about the proper installation of Donna Bella Hair extensions, check out our online education or our hands-on training classes at the next hair show. If you’re serious about stepping up your hair extension skills, we invite you to attend our next Pro Series class.

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Hair Extensions

06 / 12 / 2015
Tips Not Allowed On I-Link Extensions…

Tips not allowed

 

What no tip? We’re not talking money, we’re talking I-Link tips. Let’s continue our series on I-Links with the installation. Pictured below is an I-Link installation No-No. The tips on I-Links should never be poking out this far. Why you may ask? The constant poking of the tips on the client’s scalp when she lays down or pulls her hair up will cause great discomfort for her. Could you imagine walking around with hundreds of little strands poking at your head non-stop? Not good.

Another reason why most of the tips should be kept inside the bead is because, over time, the tip where the bond is located will start to fray due to brushing or styling. Keep in mind that you will need those bonds to remain sealed so you can use them again for the client’s next move up appointment. When you keep that bond sealed, you can trim off the tip after a few uses when you can’t fit it into the bead anymore, making use of the rest of the tip.

Again, we’re not pointing fingers, we are simply giving out pointers to improve your skills as stylists. I-Links are extremely amazing because it’s a great method to get a client who’s never worn hair extensions to try them out. There isn’t any type of adhesive involved, which puts a new hair extension client more at ease with stepping out of her comfort zone. However, if a stylist isn’t placing the I-Links correctly, it could turn her off due to discomfort or just a bad experience.

At Donna Bella, we believe in providing you with not just a great product, but the tools to use our products to their full potential. So when in doubt, check us out! We have free online videos to teach you the tips and tricks to successful installations, as well as online education and hands-on training.

 

The wrong way:                                                       The right way:

 

bad i-link                          good ilink

 

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Hair Extension News

06 / 05 / 2015
We Love Waterfalls, Just Not On Extensions…

waterfalls

I-Links are a wonderful method for those that prefer not having anything attached to their natural hair with adhesive. They’re also extremely versatile and easy to hide—if installed properly. Scanning through our social media, we have found some “waterfalls” with I-Link, also known as improper installation by crimping down on the bead while the strand of natural hair is held up high and placing it too close to the scalp, making it look like a waterfall.

“Waterfall” (pictured below) does not only look terrible, it is extremely painful for your client. Notice how the beads are way too close to the scalp. The beads should be placed between a quarter and a half inch away from the scalp to avoid pain, bumps due to swelling, redness, and constant pulling of the hair.

waterfalls

To avoid waterfalls, before pressing down on the bead, make sure you are holding the hair correctly by placing it flat on the head and not elevating it . It is okay if a little bit of the I-Link hair extension strand is showing once you press down on the bead, you just don’t want too much of the extensions popping out. The constant poking of an I-Link on the scalp can also cause some discomfort.

This blog isn’t meant to point fingers, but rather give you a few pointers when installing Donna Bella Hair I-Links. So if you have any questions, now is the time to ask. Leave your questions in the comment box below!

 

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Ask Donna Bella

05 / 29 / 2015
Olaplex for Donna Bella Hair

olaplex

If you haven’t heard of Olaplex by now, you’ve been living under a rock. Since the product hit shelves, it’s been a big hit with stylists, their clients, and has forever changed the industry. Lifting color from natural hair is no longer a worry. Yet there’s been a lot of confusion about the product—Does it lift color? Is it a conditioner? Donna Bella Hair educator Ruben Martinez helps answer these questions along with how it can benefit your Donna Bella extensions.

What is Olaplex and why are stylists becoming such big fans?

Olaplex is a tool used during and after a chemical service. Hair is made up of bonds that break every day with chemicals like color or with brushing. Olaplex is a chemical that links those bonds back together to strengthen them. It is NOT a conditioner. Conditioners just hydrate while coating the hair. Once you wash out the conditioner, the true grit is exposed again. Olaplex works inside the hair cuticle to link the bonds that the hair is made out of to accomplish that smooth, healthy look of hair. Olaplex is also NOT a lifting agent. Another misconception is that Olaplex is a chemical that helps lift color since it’s used with developer. Again, Olaplex does not lift, nor does it condition; it’s simply an added tool. Look at it as a protector that gets activated while the hair undergoes chemical treatments to minimize damage.

How does it work for Donna Bella Hair Extensions?

Olaplex is perfect for Donna Bella Hair extensions that are on their last run. For those that are worn out but you’re hoping to revive them for one last install. As a stand alone treatment, Olaplex can help connect the bonds of the hair together again. It’s something that Ruben recommends for this type of hair. “You can never get enough of Olaplex,” says Ruben. He recommends you use it as a stand alone treatment every second or third application. He also recommends classes from Olaplex that will help you utilize this tool to its full potential. If you decide to use it on Donna Bella Hair extensions with color, remember the rule: only semi- or demi- permanent colors, otherwise you’re jeopardizing the integrity of the product. We go by this rule because we cannot guarantee Olaplex’s performance, nor do we believe it’s always foolproof.

Just like any product, you’ll get better use once you’re educated in how to use Olaplex. If you’re thinking of trying Olaplex, visit their page for more info at www.olaplex.com.

Are you using Olaplex? What are your thoughts? How have you used it? Leave it in the comments below. We’re curious to know!

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Biz Tip

05 / 22 / 2015
The Risky Razor

Risky Razor

Recently we’ve had a customer complain about the fact that her ends were frayed and split after her installation. Of course she was furious with the experience. After chatting with her and asking her some questions, we came to the conclusion that it wasn’t a manufacturing defect, it was her stylist that, in fact, had ruined the integrity of the hair. Our first clue was that she mentioned it was AFTER installation. What sealed the nail on the coffin: she mentioned her stylist used a razor. Because it was her stylist who ruined her Donna Bella hair extensions, there was nothing we could do. We sympathized with her knowing she had spent some serious money on what she thought was going to be an amazing investment.

We promise you, we stand behind our product. Each pack of Donna Bella Hair is inspected before it gets shipped. If you ever have a bad experience with our hair, we’ll be more than happy to replace the hair if it’s indeed a fault in our manufacturing. One of the worst things we have to do is tell a customer that it was the stylist’s fault (we LOVE our stylists). So, if you’re a stylist choosing to use a razor for blending, please be aware of the following:

  1. Never cut a blunt or straight line with either shears or razors. This will absolutely ruin the ends of the hair extensions.
  2. Do not use an old blade, that way you’re not pulling or distressing the hair. New blades create beautiful soft lines for hair extensions when blending.
  3. Always use a soft motion.

We strongly suggest taking our online certification classes so that you never find yourself in a mess like this one.. If you’re lucky enough to attend a Pro Series class with our Master Educator, Ruben, we’ll make sure you leave as a Pro knowing all the ins and outs of hair extensions, like how to avoid these kinds of situations.

You know the drill, leave your comments and questions in the boxes below if you want answers. Thanks Donna Bellas!

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Comments: 4

Maribel,
Thanks for reaching out to us. That is not normal so we would need you to call in so that we may speak with you as to what is going on and how you're removing the bonds. Please call us as soon as you can at 888-424-7548. Thanks!
-Jane Knight

Biz Tip

05 / 15 / 2015
Donna Bella Hair: The 48 Hour Rule

48 hour rule

One of the most common phone calls we get in the Donna Bella Hair customer service department starts a little something like this: “I just got my hair extensions put in, but they’re not staying in.” After troubleshooting each phone call, carefully asking the necessary questions to find out what exactly is happening, the answer is so simple you’ll be shocked to find out what it is….

We get so busy as stylists that we forget to mention the first, most important, no-brainer rule to share with our clients—refrain from washing the hair for at least 24 hours after installation (48 hours is better). We’re finding that the common answer given by customers is, “I didn’t know that,” or, “I wasn’t told.”

There’s nothing worse than having a disappointed client call in to express their dissatisfaction. So here are some quick tips that will help you remember to share this info:

  1. Keep a bottle of your favorite dry shampoo on display at all times. It’s not only great for hair extensions, but it’s also really good for natural hair. Natural hair shouldn’t be washed too often, and hair extensions should only be washed twice a week at most. Inform your clients to invest in a dry shampoo and use it daily in-between washes. Having it on display will remind you to bring up the “no-wash” rule.
  2. Print out an aftercare card that they can take home with them after an installation. That will not only remind them about the 24-48 hour rule; it should also contain all the tips to avoid early slippage. It’s also kind of like insurance for your work so they can’t come back and say they didn’t know.

In some cases, the stylists weren’t aware of the rule. Tips like these and so much more can be learned in our online education classes. If you’re ready to become Donna Bella Hair certified, go ahead and check it out.

If you have any doubts about installation or need questions answered, feel free to call us anytime at 888-424-7548. You can also leave your questions in the box below and we’ll get back to you!

 

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Comments: 2

Hey there Mrs Bilal! All of our prices can be found on our website www.donnabellahair.com. If you have a question on any of products please call us directly at 888-424-7548 we will be more than happy to help you.
-Jane Knight

Hair Extension News

05 / 08 / 2015
I Fried my Client’s Hair with Bleach, Help Me Fix It Donna Bella!

I fried my clients hair

This is by far one of the worst feelings not only for the client, but for the stylist as well. No matter how bad the damage is, no one likes to say g’bye to inches of hair. Being the one responsible for that damage can lead to losing a great client and damaging your reputation as a stylist (on top of feeling extremely guilty for the mishap). But there is a little bit of hope: it might not seem like it, but hair extensions can help rectify the situation so your client can feel better and help you save your name in the biz. Afterall, in the hair business, word of mouth is the most powerful tool, right?

As a stylist. You feel worse than horrible but the damage has already been done. Your next option would be to either cut it off (depending on the damage, this could be a very drastic option and chances are, your client will not like this at all). Or, offer to install hair extensions. This will definitely bring some consolation. It’s also an opportunity to gain a new hair extension client who has never worn extensions before. Do you charge them? Put it this way, if someone burned off all of your hair, would you like them to charge you for an installation you wouldn’t otherwise need? We’ll leave you to answer that. Of course, they should pay for the cost of the hair but if you really care about your client and your reputation, installation cost should be negotiated.

As a client. Try to be as calm as possible. This is a very traumatizing situation, but remember: your stylist didn’t mean to do it on purpose. Because we all have different hair types, not all hair is going to react the same way to certain treatments. And even though as stylists we take every precaution, sometimes things happen. So, let’s check out your options depending on the damage:

  • SUPER DAMAGED. This is where mostly all your hair broke off (neckline short). The best hair extensions for this hair would be a 12” or 14” length of I-Link or Kera-Link—anything longer will give you a mullet effect. Tape-Ins might be hard to hide but it doesn’t mean you can’t choose that method. It’s best to consult your stylist.
  • WELL DAMAGED. This is where your hair lost a good number of inches (shoulder length). The best hair extensions for this hair would be a 14”, 16”, or  maybe an 18” length of any method. It’s long enough to try to go 18”, but it  may or may not blend as well. Ask your stylist.
  • SOMEWHAT DAMAGED. You lost some inches or you may have lost some thickness. Any length or method will work for you.

Hair extensions help hair grow if installed properly—healthy hair or not. Women love the fullness, length, and versatility it creates. Who knows, your client may become a fan in the process, leaving you with a new extensions client. And, as a client, you may gain back some trust in your stylist.

Comments, questions, or stories? We’d love to hear. Drop them in the comment box below!

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Ask Donna Bella

05 / 01 / 2015
Clarifying Your Natural Hair For Your First Installation

Clarifying your hair for  your first installation

There’s nothing worse than having an installation one day just to have your hair extensions slipping the next. It is common to lose a strand or two over the length of time that your extensions are in, however, if  you do lose a good chunk, it shouldn’t be until you’re closer to your move-up appointment. To ensure you’re doing everything right on your end as the client, make sure your hair is 100% clarified before any initial installation or move-up appointment. Don’t know how to make sure it is? Good thing you’re reading this. Here are the products you’ll need and the steps to apply them.

Clarifying shampoo. Invest in a great sulfate-free clarifying shampoo to make sure you’re not leaving any product buildup in your natural hair. You might as well get used to this type of shampoo because you’ll be needing it for the remainder of the time you’re wearing your Donna Bella Hair extensions. This includes Clip-Ins.

Apple cider vinegar. What? Yes, you read that right. Apple cider vinegar removes any gunk from an oily scalp or buildup from products you apply to your hair. There’s also a bonus to using this type of vinegar—not only does it remove the grossness from your hair, it also closes the cuticle of the hair making it soft, smooth, and shiny. ..

Notice how conditioner wasn’t listed? That’s because it should never be used before an installation. That is a big time Donna Bella Hair No-No! Now that you have those 2 products, here’s what you’ll do:

1) In a bottle, mix one part of the vinegar and the other part water.

2) Wash you hair with the clarifying shampoo listed above. Massage it into your hair very, very well. One thing sulfate-free shampoos don’t do is create a ton of soapy lather, so make sure you’ve distributed enough throughout your whole head. Rinse.

3) Wring out excess water from the hair and apply the vinegar mix throughout your whole head, concentrating the most on the roots.  Wait 3-5 minutes and rinse.

***Before you apply the vinegar on your scalp, make sure to consult your dermatologist or do a test spot to make sure you’re not allergic. If you are allergic, repeat step 2 twice.

4) Blow dry your hair without applying any product so that it stays stripped of any buildup. If you have time, you can let it air dry.

You should always clarify your natural hair the day of your appointment. If you do it the night before, your scalp will get oily overnight causing the hair extensions to not adhere like they’re meant to.

Questions? Drop them in the comments below, we want to hear from you! XO.

 

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