Archive for November, 2012

Having a great consultation: Stylist Edition

Friday, November 30th, 2012

This the first part in a two-part series about consultations. Next week, we’ll cover consultations from a client’s perspective.

A consultation doesn’t have to be long, but it should be informative and inspiring. At the end of the consultation, the client should feel comfortable and excited to get hair extensions.

While you’re discussing the hair extension treatment, don’t be afraid to ask lots of questions so you can get a good feel for your client’s expectations and hair health.

Questions you should ask:

“Why do you want hair extensions?” Discover her motives. Is it for length, volume, or both? Does she want streaks of color? This will help you know how much hair to order, and in what length.

“Have you had hair extensions before? If so, what method?” Maybe she had a bad experience with one method, or maybe she has tried a few and knows exactly what method she wants. If this a first-timer, you’ll need to explain a lot more about how the hair extension process works. If she’s a seasoned pro, you’ll just need to review.

“How long do you want the extensions to be?” She’ll probably tell you in landmarks, not inches. Shoulder length, bra strap length, waist length, etc. You’ll need to know how many inches will get her what she wants.

Ask about medications, hair loss problems, and styling habits. Your client might not even think to bring these issues up, so don’t be afraid to ask. Take notes, too!

Pick a hair color from our color swatch ring. Look at it in a few lights, and make sure your client is alright with your choice. If none of our colors work, you can dye the extensions (read about that here) or use two similar colors interchangeably (read about that here). Any color process she does to her natural hair should be done before you install extensions.

Make sure your client knows what she’ll need to do to care for her extensions once she has them. You can go into the nitty gritty details later, but she’ll need to know what kinds of products she’ll need she she can have time to purchase them if necessary.

Before your client leaves, make sure you’ve agreed on how much the installation is going to cost. Pricing is up to you, but it’s often common to ask your client to pay a deposit at the consultation that covers at least the cost of the hair.

Schedule the installation appointment with enough time to order the hair. (And we’ll do our best on our end to get the hair to you pronto!)

Take a “before” picture! And after the process is done, take and “after.” This is great for your portfolio and fun for your client. (And we love to see the before and after pictures, too!)

The consultation is a great time to get on the same page and get to know your client. It’s the start of an amazing transformation journey, so make sure to make the most of this valuable appointment with your client.


Do you have a question or a concern? Email your questions to and we can answer it right here on our blog!

How to Curl your Extensions

Monday, November 26th, 2012

Donna Bella’s extensions are made of 100% human hair, so curling irons and other heat tools are still going to work just as they do on your own hair.

If you’re using a curling or flat iron, the key is to use low heat settings and use a heat protectant spray. You should actually be doing this on your natural hair anyway to prevent damage and breakage.

If you  have Kera-Link or Tape-In extensions, make sure not to get the heat tool too close to the bonds. The heat will soften the bonds and make them loose.

You can also get great curls without heat. This is ideal because heat products can damage and dry out extensions (just as they can to your own hair). It can also be a time-saver for busy mornings.

For Clip-Ins, wash and moisturize the extensions and then roll the hair into Velcro Hair Curlers. Let them dry overnight, and then unwind the extensions when they’re dry. Then place them in your hair as you normally would.

Curlers work for the permanent methods too. Roll them in your favorite foam curlers right along with your natural hair. Put your hair in curlers when it’s damp but almost dry, if it’s soaking wet, it probably won’t dry in time. (Remember, hair extensions take a bit longer to dry.) Take out your curlers in the morning, do any necessary touch-ups and re-curls, and you’re good to go!


Do you have a hair extension-related question or a concern? Email your questions to and we can answer it right here on our blog!

How to deal with hair extensions’ bad rap

Friday, November 16th, 2012

Tabloids and magazines are filled with horrifying pictures of celebs whose extensions have damaged their hair. You’ve probably read horror stories on online forums.

But you know that hair extensions totally safe as long they’re installed and maintained properly. So how do you convince others of this?

The key is to educate. When you know how extensions work, it is easy to see why extensions are totally safe, and how they can damage hair if misused. Extension-wary people might not understand the mechanics of extensions, which can cause apprehension.

When talking with a potential client, give a brief overview of how extensions work, and be patient with any questions she might ask. You can assure her that if she gets extensions, she’ll be lined up for follow-up appointments to assess hair health throughout the process. There shouldn’t be any damage to hair if hair extensions are installed correctly, but if there is any sign of distress, you’ll be able to take care of it at the follow-up appointments.

And it’s always good to remember that hair extensions are human hair! We can’t speak for other hair extension companies, but Donna Bella’s hair is 100% human remy hair. We get our hair from sources we trust. Our hair comes from India, and the women who donate it do it of their own free will.

Through education and experience, you can help wary customers come to realize what hair extensions can do.


Do you have a question or a concern? Email your questions to and we can answer it right here on our blog!

You can learn to do hair extensions online

Friday, November 9th, 2012

These courses are great because each video goes into so much detail. The videos feature world-renowned stylist Ruben Martinez, who will show you the ropes. He’s been doing hair extensions with Donna Bella for six years. His experience with Donna Bella products will help you navigate through picking the right hair color, managing placement, blending hair for a natural look, and more.

Great opportunities can come from Online Education. Through these courses, you can become Donna Bella Certified. Besides getting a certificate to hang in your salon, you’ll get to be listed in our online directory of certified stylists, so potential clients in your area will be able to find your salon. You’ll also receive a free Intro Kit with tons of helpful marketing materials and guides. Certified stylists will also get great discounts from Donna Bella Hair.

Here are the steps to get certified:

1. Enroll in the course you want to get certification in. (Or get all 3 for a special deal!)
2. Watch the videos and practice on a mannequin or a real person.
3. Take before and after photos and send them to us. Make sure there are lots of detailed photos of the extension points and parts.
4. Take and submit the final quiz

If you pass, Donna Bella will send you your certificate within two business days.

Hair extensions create amazing transformations. A certified stylist can help a woman have long hair with volume and vibrant color that would usually take years to grow.

Our main goal was to create a program that empowered stylists and extension-lovers alike. Knowing how to use extensions opens up so many doors, and offering hair extension services is a profitable way to grow your business. Hair extensions are growing more and more popular every year.

Online Education will be available on November 12th. You can learn more about Online Education here.


Do you have a question or a concern? Email your questions to and we can answer it right here on our blog!

How to Prevent Hair Extensions from Matting

Friday, November 2nd, 2012

Of all the ways you’d like your admirers to describe your hair, “rat’s nest” isn’t probably what you have in mind. Unfortunately, hair extensions are prone to matting and tangling, and once matting occurs, fixing it is difficult. The good news is that matting is completely preventable.

First, it’s important to understand why matting happens. Hair strands shed naturally, but when your hair is in hair extension bonds, it’s trapped there until you get a touch up. When the bonds are released, all the shed hair is able to fall.

It’s these shed hairs that are the troublemakers. The key to preventing matting is keeping those hairs from tangling with each other.

The most important thing you can do is brush. Brush 2 to 3 times every day with a Hair Extension Brush. (Ordinary brushes will pull on the bonds and make matting even worse.) Often clients don’t brush because it’s hard, but that’s when it’s most important to brush anyway. You can read more about hair extension brushing techniques here.

Don’t sleep with your hair wet or damp. Satin or silk pillowcases are great, too, because they don’t cause a lot of friction and static while you’re rolling around in your sleep. It also helps to braid your hair in a single plait down the back to keep hair in line while you’re asleep.

Keeping your hair clean is important. Although it’s not necessary to wash your hair every day, using a dry shampoo and brushing keeps unwanted dirt and oil from making the matting problem more complicated.

You also want to make sure you have a good start by having extensions installed correctly by an experienced professional. All the hair in the bonds should face in the same direction, and there shouldn’t be flyways and stray hairs caught in the bond. Every connection point should be neat and orderly, and every strand should lay straight down. This will help prevent matting.

It’s tempting to use conditioner on the roots to detangle, but conditioner can loosen the bond and make the extensions fall out.

Preventing hair extension matting is completely possible. The biggest key is brushing, keeping your hair clean, and sleeping with dry hair.


Do you have a question or a concern? Email your questions to and we can answer it right here on our blog!