Archive for March, 2013

How your salon’s receptionist can help make the hair extension experience top-notch

Friday, March 29th, 2013

 

Why is it important to have a great receptionist for your salon?

One main reason is because he or she is usually the first human contact a new client. What if this is the first time a new client has called the salon? You want her first contact with your establishment to be excellent. She can also ensure that both new and returning hair extension clients have a top-notch hair extension experience.

Give a mini-consultation: A receptionist should be well-acquainted with hair extensions and other salon services. Clients might have questions when they call or visit for the first time. The receptionist can not only help answer the client’s questions, but also get a feel for what stylist would be best for the client’s needs and make recommendations if asked.

Keep the salon running smoothly: A good receptionist knows which stylists in the salon can do hair extensions, and which methods they specialize in. Because the receptionist is primarily in charge of scheduling appointments, she also must have a good sense of how long hair extension installations take. Some methods take longer to install than others (Kera-Link is the longest and Tape-In is the fastest), and every stylist works at a different pace. The receptionist can make sure that each stylist isn’t over or under booked.

Helping with extension upkeep: The receptionist’s duty doesn’t end once the client is in the chair and in the hands of the stylist. Hair extensions need to be adjusted and moved up every six to eight weeks. After the initial appointment is finished, the receptionist can help the client schedule a return appointment before she leaves. It’s also a good idea to keep an organized record of who has come in the salon for extensions, so if it’s time for a touch-up and a client hasn’t scheduled an appointment

A salon receptionist can really help new and returning clients have a great experience at your salon, especially if you are doing extension services.

———————————

Do you have a hair extension question or a concern? Email your questions to info@donnabellahair.com and we can answer it right here on our blog!

Hair Extensions for Prom

Friday, March 22nd, 2013

 

It’s that time of year — Fancy dresses, limos, flowers, and lots of dancing!

Many girls want to add length and volume to the hair for a special look. Extensions are the perfect solution for a glamorous, red-carpet look.

Extensions aren’t just for wearing hair down–they also can give up dos extra volume. Having more hair means that there’s more to work with, which makes for great hair styling possibilities.

Prom Tips:

You want to make sure your client’s extensions won’t fall out while she’s rocking out with her date. Make sure that the bonds are secure.

Ask your client to bring in a picture of the look she wants. This will help you both be on the same page.

Don’t install the extensions on the day of the big dance. Your client probably won’t have enough time on the big day anyway, but it’s also good to give her a chance to get used to he new hair extensions before the big night.

If your client isn’t sure about permanent extensions, try suggesting Clip-Ins. She can use them for the date and then take them out at the end of the day. This is a great hair route is she’s on a budget.

————————–

Do you have a hair extension question or a concern? Email your questions to info@donnabellahair.com and we can answer it right here on our blog!

The Tipping Point: How to Tip and Why

Friday, March 15th, 2013

Your hair extension appointment ends. You’ve been sitting in the chair for two hours while your stylist has been carefully installing your brand new hair extensions. Not only did she wash and clarify your hair before installing, but she took the time to blend and style your hair after she was done to make sure your new hair looks completely natural.

Now it’s time to pay her, and you’re wondering how much to tip.

In the U.S., it is customary to tip 10% to 20% of the cost of your service. That means that if your service costs $200, then a 20% tip would be $40. But it isn’t always such a hard and fast rule. The more pleased you are with the service, the more you tip.

Stylists do usually expect to be tipped, and they expect the tip to reflect the quality of the service. If they get a big tip, they know that they provided an amazing, over-the-top experience. A tiny tips sends the message that there was something seriously lacking.

We asked our fans on Facebook what they thought about tipping. Responses were varied, but most agreed that 20% was the best. Others said that they appreciate whatever their clients can give. One said that when tips in her salon were dwindling, they posted a tipping chart to help clients figure out how to calculate tips. Tips skyrocketed because many just weren’t aware tipping was expected.

So next time you head to the salon, consider tipping your stylist. Unlike a waiter, she’s spending all of her time working on you. And if you like her work, you want to show your appreciation.

————-

Do you have a hair extension question or a concern? Email your questions to info@donnabellahair.com and we can answer it right here on our blog!

An Inside Look at Lauren Winans’ Hair Extension Salon

Thursday, March 7th, 2013

Our guest blogger is back this week! Lauren Winans is a singer and songwriter from Nashville who loves wearing Donna Bella hair extensions. This weeks, Lauren gives us some tips from her very own glam squad that helps her hair look amazing.

Meet Glynnis Garcia and Jeanna Jones, both from Aura Salon in Nashville.  Jeanna is the owner of Aura Salon. Aura is my official salon for all things dealing with my extensions!  Glynnis is a certified Donna Bella Hair Extensionist.


When I first met Glynnis, she had a little table set out with the hair perfectly placed and ready to be fused in. She even had a cute little leopard cape for me to wear while I was getting my extensions done!

I recently talked with Glynnis and Jeanna about how much they love Donna Bella Hair themselves.

Lauren: Why did you choose to be certified in Donna Bella over all the other extension brands out there?

Glynnis: I have found that the methods that Donna Bella offers are amazing. A lot of companies only offer one or two methods. I love to learn, and if I’m going to be learning something, I want to know every which way possible. Every client has different needs, and no one’s hair is the same either. I needed a company who will ensure I can provide the service to my clients needs. Also,  unnatural colors is a huge trend right now. Not everyone wants the damage from coloring their hair to get that. Donna Bella’s color selection is wide and vibrant! Perfect for clients who want that edge!

L: What is the best part of owning a salon that does extensions? And why did you choose to be a Donna Bella salon?

Jeanna: As a salon owner, I always want to bring to my clients and my team of stylists the best possible products and tools available! I love being able to offer hair extensions for volume, length, a color change, or the clip-in for a night on the town, a photo-shoot, or anytime! It’s all about options.  Donnabella has the most superior hair in the world.

Donna Bella offers the latest technology and choices in the hair extension industry, to best suit any client’s needs and lifestyle. Kera-Link, I-Link, Tape-In or Clip-In.  Plus, the hair is so gorgeous, and the colors are so beautiful and blend-able to anyone’s hair whether going for a natural look or a dramatic change!

We love working with Donna Bella’s customer service department as well, the are so friendly, knowledgeable, and super efficient. Donna Bella is a pleasure to work with and offer the best products on the market. We know our clients are getting the best hair extensions and latest technology in the industry and that is what it’s all about at Aura Salon!

L: When you did my extensions, how could you tell that my hair would be able to hold these extensions, even though my hair is so thin?

G: Donna Bella’s Kera-links are light-weight keratin bonds. A lot of people think just because their hair is fine, it won’t hold. Definitely not the case…especially with proper training, education, and technique the stylist gets when certified. They teach you how to work with people with all kinds of density. With you, I was watching my sectioning, making sure they were consistent with each other. Not too big but not too small. Also, I was mapping out where I was going to place them.

I absolutely adore Jeanna and Glynnis for their amazing job with extensions. It is very important that you find a certified stylist so that you get the best experience possible and the best maintenance tips. Donna Bella is all about the best! I am so excited to be partnered up with such a wonderful company.

You can now access a free download of my song “You’re Gonna Luv It” through Donna Bella! Click on this link http://www.laurenwinans.com/donnabellahairpromo and just fill out the short form below. Hurry, offer is only for the first 50 people. I know “you’re gonna luv it!”

Controlling your Cowlicks

Friday, March 1st, 2013

There’s no escaping cowlicks. Everyone has them. That whorl on the top of your head is a cowlick, but many people have them on their foreheads or on the nape of the neck. When a section of hair grows in a different direction than all the other hair around it, styling can be a big pain.

Cowlicks have been an issue as long as people have had hair (and that’s a long time), and even though we have tons of hair styling technology, people are still struggling with them today. Believe it or not, people do get plastic surgery to get cowlicks removed, but you shouldn’t need to go to such extremes. You can tame it on your own!

There are two main ways to control a cowlick. Either have long hair or really short hair. Long hair is weighed down so the hair doesn’t stick straight up or out. Short hair helps curb cowlick unruliness because there isn’t enough hair to be noticeable.

There are other ways to take control of your cowlicks, though.

If you don’t want to take the scissors to your hair, there are ways to work around it. A cowlick on your front hairline can mean it’s difficult to have straight across fringe bangs, but side swept bangs might work perfectly, and keep hair out of your face.

To get your cowlick to behave, aim a blow dryer right on the roots, and once it’s in position, pin it down until it cools. You can also straighten the cowlick section forward and down and finish off with a hairspray with extra hold.

———————————

Do you have a hair extension question or a concern? Email your questions to info@donnabellahair.com and we can answer it right here on our blog!