Posts Tagged ‘consultation’

Everything You Need to Know About Mixing & Matching Color for Extensions

Sunday, September 10th, 2017

Donna Bella’s Color Takeover initiative is bringing you all the resources and education you need to start incorporating cutting-edge color science into your hair extension services. But if you need a snapshot, a sneak peek, or a cheat sheet, look no further. We’ve got all the tips for mixing and matching extension colors right here.

Focus on the consultation.
This is where the coloring magic happens, because it’s where your vision and your client’s vision come into alignment. During the consultation, you and your client should hammer out all the details of the coloring and installation appointments, essentially writing a script that will be enacted later. Make sure that you:
– understand what your client wants in the way of length, volume, permanence, and color change
– know the extent to which the color will be applied (highlights, ombre, overall color, etc.)
– decide upon a coloring method (blending vs. coloring)
– choose the appropriate extension colors and pigments to achieve the desired look
– explain the steps of the procedure—including preparation and aftercare requirements—so your client knows what to expect
– schedule the coloring and installation appointments separately, and order the hair and pigments promptly.

Know your color theory.
There are three distinct color frameworks that hair extension colorists should understand:
1. Donna Bella’s hair extension color classifications
2. the color pigmentation scales of human hair and skin
3. basic color theory (for mixing colors and blending extension strands)

Some key things to remember:
– All colors are derived from the three primary colors—red, yellow, and blue—and these primary colors blend to brown.
– White and black are shades that modify the lightness or darkness of a color.
– Complementary colors (purple + yellow, red + green, orange + blue) have a darkening effect when blended together.
– The temperature or “tone” of a color is described on a scale of warm (yellow, red, orange) to cool (blue, green, purple), and is used as a secondary classification, making “cool red” or “warm blue” sensible descriptions, in that cool red is cooler—or duller—than true red, and warm blue warmer—or brighter—than true blue.
– Human hair and skin color is determined by the relative amounts of two different pigments—eumelanin and pheomelanin—which dictate the lightness or darkness and redness or yellow-ness of the color, respectively.
– The pheomelanin pigmentation (redness or yellow-ness) of a person’s hair generally correlates with that of the person’s skin.
– Blue color particles exist in the superficial layer of the hair shaft, whereas red and yellow color particles exist deeper within the hair shaft, which is why bleached hair tends to appear brassy.

Know when to blend and when to color.
Blending involves dispersing hair extensions of different colors throughout the hair to produce the effect of a particular hue. Coloring involves processing the hair extensions to the desired hue. Blending is ideal for adding dimension (highlights and lowlights) to a client’s hair, or for simulating a match to the client’s natural hair color when an exact match is not available. Coloring is ideal for fashion or fantasy color transformations, or for non-standard color jobs (splashlights, hair art, etc.).

Know your ten cardinal rules for coloring.
These are:
1. Use professional (semi or demi permanent) colors only.
2. Do not lighten or bleach (only darken).
3. Perform a strand test first.
4. Color extensions off of the client’s head (not when installed).
5. Stay within two shades of the original extension color, when possible.
6. Pre-wash extensions with sulfate-free shampoo before coloring them.
7. Always flip extensions to color both sides.
8. When brushing color onto the hair, go in the direction of the hair’s cuticle.
9. Remove all Tape from Tape-In extensions before coloring them.
10. Use only sulfate-free, color-safe shampoo and conditioner on colored hair extensions.

Be aware that extension hair and natural hair process color differently.
There are many factors that contribute to the color processing of a formula. For example, hair health (whether the cuticle layer is intact), hair pigmentation (light vs. dark and red vs. yellow hair), the presence of other particles (chemicals, oil, dirt), etc. Donna Bella extensions are already pre-colored, so the formula may react to the existing pigments and chemicals in unexpected ways. Generally, hair extensions process color more quickly than natural hair.

The fewer steps, the better.
Try to be accurate with your decisions and your color work the first time around so that you don’t need to backpedal and change the hair once you’ve already colored it. Overprocessing hair is the quickest way to destroy it, and the only way to fully protect your client’s investment and your own labor is to follow these tips and just take your time.

For more hair extension coloring resources—including the full articles from which these tips were pulled—visit the Color Takeover Portal today!


Who is Flat-Tip Best For?

Friday, December 2nd, 2016


Sometimes choosing an extension method can be easy—you’re already familiar with the methods, you’ve seen the products, and you know what you want in terms of look and feel. But sometimes it’s not so straightforward. When it comes to new clients—or new hair extension methods, like Flat-Tip—experience and expertise may be lacking, leaving you a bit unsure as to which to choose. That’s where we come in. We’ve shared tons of materials, insights, and tips about each of our extension methods on our Online Education site, YouTube channel, and this blog, because we want every client to be matched with the method that best suits their needs. Today, we’re going to flesh out these resources with some additional information about Flat-Tip, answering once and for all the question, “who is Flat-Tip best for?”

As we’ve mentioned in past blogs and videos, Flat-Tip is a hybrid method that combines the best aspects of our Tape-In and I-Link methods into a single extension. It features the strand-by-strand, beaded installation of I-Link (and amazing 360 degree movement), and the flat-shaped, weft-style comfort and coverage of Tape-In. As such, clients who love I-Link or Tape-In will likely love Flat-Tip, too—and clients who are stuck between I-Link and Tape-In will find comfort in Flat-Tip’s all-encompassing appeal.

Kera-Link clients, who tend to favor the sturdy and stealthy hold of fusion bonds, are the only ones who may not drool over Flat-Tip’s promise—at least initially. However, these clients may benefit from periodic transitions between Kera-Link and Flat-Tip, as Flat-Tip’s non-invasive installation will allow their heat-treated hair to rest.

In general, we recommend Flat-Tip extensions for the following kinds of clients:
– Newer, speculative hair extension clients who have already tried out the Ready-to-Wear line
– Cautious clients who appreciate a forgiving extension method
– Mindful clients who are vigilant about their hair health
– Clients who wish to avoid glues, tape, and heat
– Casual clients who prioritize comfort above all else
– Clients who want a flexible, versatile extension method
– I-Link or Tape-In clients who are looking for a change
– Indecisive clients

Based on that list, Flat-Tip is great for just about anyone! Always remember to hold a thorough consultation session with your client before scheduling the installation, outlining the benefits of each method and seeking their input. When possible, show your client the extensions themselves, or direct them to this blog and our other resources! We’re always here to help.

Have comments or questions? Leave them in the space below and we’ll get back to you soon.


Questions to ask at a New Client Consultation

Friday, December 20th, 2013

Something we get asked about a fair amount here at Donna Bella Hair is what kinds of questions to ask a new client during a consultation. Back in 2011, we posted a blog dealing specifically with consultations. Here’s an updated and revised guide.

Hair Extension Consultation

When your client arrives to discuss their hair extensions possibilities, your first priority is to get a solid idea of what they’re looking for. Does she want to add length or volume to her hair? Perhaps she’d just like some highlights and colors? Is she on the fence about whether hair extensions are right for her?

A consultation doesn’t have to be very long, but it should be informative and inspiring. After the consultation, the client should feel both comfortable and excited about hair extensions.

While you’re discussing the hair extension treatment, don’t hesitate to ask lots of questions. Good questions to ask include:

Great Questions to Ask:

Why do you want hair extensions?

Do you have friends who have hair extensions?

How long do you expect to wear your hair extensions?

How often do you currently wash and condition your hair?

Are you prepared to spend additional time caring for the extensions?

Do you know about Remy quality hair extensions?

Which application system works best for you? Bead, Fusion, Both?

Are you taking any medications for hair thinning or hair loss?

Are you experiencing any hair loss or hair loss problems?

What questions do you have about getting extensions?

What questions do you have about caring for extensions?

Remember that this is a great opportunity to help you get a good feel for your client’s overall expectations, as well as their hair health. Furthermore,  your client may not bring these issues up on their own, so don’t be afraid to ask. If necessary, take notes as well!

Having a great consultation: Stylist Edition

Friday, November 30th, 2012

This the first part in a two-part series about consultations. Next week, we’ll cover consultations from a client’s perspective.

A consultation doesn’t have to be long, but it should be informative and inspiring. At the end of the consultation, the client should feel comfortable and excited to get hair extensions.

While you’re discussing the hair extension treatment, don’t be afraid to ask lots of questions so you can get a good feel for your client’s expectations and hair health.

Questions you should ask:

“Why do you want hair extensions?” Discover her motives. Is it for length, volume, or both? Does she want streaks of color? This will help you know how much hair to order, and in what length.

“Have you had hair extensions before? If so, what method?” Maybe she had a bad experience with one method, or maybe she has tried a few and knows exactly what method she wants. If this a first-timer, you’ll need to explain a lot more about how the hair extension process works. If she’s a seasoned pro, you’ll just need to review.

“How long do you want the extensions to be?” She’ll probably tell you in landmarks, not inches. Shoulder length, bra strap length, waist length, etc. You’ll need to know how many inches will get her what she wants.

Ask about medications, hair loss problems, and styling habits. Your client might not even think to bring these issues up, so don’t be afraid to ask. Take notes, too!

Pick a hair color from our color swatch ring. Look at it in a few lights, and make sure your client is alright with your choice. If none of our colors work, you can dye the extensions (read about that here) or use two similar colors interchangeably (read about that here). Any color process she does to her natural hair should be done before you install extensions.

Make sure your client knows what she’ll need to do to care for her extensions once she has them. You can go into the nitty gritty details later, but she’ll need to know what kinds of products she’ll need she she can have time to purchase them if necessary.

Before your client leaves, make sure you’ve agreed on how much the installation is going to cost. Pricing is up to you, but it’s often common to ask your client to pay a deposit at the consultation that covers at least the cost of the hair.

Schedule the installation appointment with enough time to order the hair. (And we’ll do our best on our end to get the hair to you pronto!)

Take a “before” picture! And after the process is done, take and “after.” This is great for your portfolio and fun for your client. (And we love to see the before and after pictures, too!)

The consultation is a great time to get on the same page and get to know your client. It’s the start of an amazing transformation journey, so make sure to make the most of this valuable appointment with your client.


Do you have a question or a concern? Email your questions to and we can answer it right here on our blog!